NH88 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). No confusing legal language — just honest, straightforward explanations.
Six core principles that form the foundation of how we handle your data.
All your personal data is stored on servers protected with 256-bit SSL encryption and multi-layered access controls. Security monitoring is conducted 24/7 to detect any unauthorised access attempts.
Technical SecurityNH88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We only collect data that is genuinely necessary for the stated purposes, and we do not retain it for longer than required.
Legal ComplianceNH88 has never and will never sell, rent, or disclose members' personal data to advertisers, marketing companies, or any third party for commercial gain. Your data is not a commodity.
No Data TradingYou have the right to access, correct, request a copy of, or delete your personal data at any time. Requests will be processed within 14 business days and we will provide status updates via email.
Individual RightsOnly NH88 staff who require access for operational purposes are permitted to view members' personal data, and they are bound by strict confidentiality agreements. All access is logged and regularly audited.
Internal ControlsIn the event of any security incident affecting your data, NH88 is committed to notifying the affected members within 72 hours and taking immediate steps to contain and remediate the situation.
Incident TransparencyThis Privacy Policy is published by NH88 (nh88.cash) and applies to all users who access or use our platform, including the website, mobile app, and any related services provided by NH88. We understand that trust is the foundation of our relationship with every member, and protecting your privacy is a core part of that commitment.
This document is written in Bahasa Melayu as the primary language, as we serve primarily users in Malaysia. This Policy clearly explains the types of data we collect, why we need it, how it is used, and the rights you hold as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering an account or continuing to use the NH88 platform, you consent to the collection and processing of your personal data as described in this document. This consent may be withdrawn at any time, although doing so may affect your ability to use certain services.
This Privacy Policy should be read together with the NH88 Terms & Conditions. Together, both documents form the complete agreement between you and NH88 regarding the use of the platform.
NH88 only collects data that is genuinely necessary to provide a safe and responsible service. The following are the categories of data we collect:
| Data Category | Type of Information | Status |
|---|---|---|
| Identity | Full name, identification card number, date of birth, gender | Mandatory |
| Relationship | Phone number, email address, residential address | Mandatory |
| Financial | Bank name, account number, deposit & withdrawal history | Mandatory |
| Platform Activity | Betting history, games played, wins & losses | Mandatory |
| Technical | IP address, device type, web browser, cookie data | Automatic |
| Communication | Customer support records, live chat logs, emails | Where relevant |
| Verification | Copy of identity document (when requested), verification selfie | When required |
NH88 does not collect credit or debit card information directly. All financial transactions are processed through certified third-party payment providers — Touch 'n Go, GrabPay, DuitNow, FPX and others — each with their own privacy policies.
Your personal data is collected through several key channels:
NH88 uses your personal data solely for legitimate, stated purposes. We do not process data for unrelated purposes without obtaining fresh consent from you:
NH88 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, in the following limited situations, we may share only the data necessary:
All third parties granted access to your data are bound by confidentiality agreements and required to uphold data protection standards that meet or exceed our own.
NH88 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we employ include:
While we employ high-grade security measures, no system is 100% immune. We encourage you to play your part in keeping your account secure by using a strong password, enabling 2FA, and never sharing your login credentials.
NH88 does not retain your personal data for longer than necessary for the stated purposes or as required by Malaysian law. The following are general guidelines on retention periods:
| Data Type | Retention Period |
|---|---|
| Active account data | For the duration of the active account + 7 years after closure |
| Financial transaction records | 7 years (Malaysian legal obligation) |
| Identity verification documents (KYC) | 5 years after account closure |
| Customer support logs | 3 years |
| Technical logs and cookie data | 13 months from the date of collection |
| Marketing communication data | Until you withdraw your consent |
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. You may request early deletion of your data, subject to any legal obligations that may prevent immediate removal.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by NH88:
Request a copy of the personal data we hold about you. We will provide this within 14 days.
Request correction of any inaccurate or outdated data we hold about you.
Request the deletion of your personal data, subject to applicable legal obligations.
Request that we restrict how your data is processed in certain circumstances.
Receive your data in a machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, submit a written request to privacy@nh88.cash along with your account number and a copy of your identification document. All requests will be processed within 14 business days and we will provide updates via email.
The NH88 platform uses cookies and similar tracking technologies to enhance your experience and help us understand how the platform is used. The following are the types of cookies we use:
These cookies are required for core platform functions such as login session authentication, security, and language preferences. They cannot be disabled as the platform will not function without them.
Used to analyse how users interact with the platform, store preferences, and deliver improved features. Data is collected anonymously and does not personally identify you.
Used to display relevant advertisements and promotions based on your interests. You may opt out by updating your cookie settings in your NH88 account or through your web browser settings.
The NH88 platform is strictly restricted to individuals aged 18 and above. NH88 does not knowingly collect personal data from children under the age of 18. Our registration process is designed to verify user age and prevent access by minors.
If we become aware that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect this may have occurred are urged to contact us immediately at privacy@nh88.cash.
NH88 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes, we will:
Your continued use of the NH88 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding how NH88 handles your personal data, please contact our Data Protection Officer through the following channels:
We are committed to addressing all privacy-related enquiries seriously and will respond within 14 business days. For issues requiring a thorough investigation, we will keep you updated on the progress of your case at regular intervals.
If you are not satisfied with our response after attempting to resolve the issue directly, you have the right to file a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
For general enquiries about using the platform, account queries, or technical issues, please refer to the Frequently Asked Questions (FAQ) us for an immediate response without having to wait for an email reply.
Every detail in this privacy policy matters to us — this is not just a compliance document, but a genuine commitment to every member. Register with confidence and start your safe gaming experience with NH88 today.
256-bit SSL Protection · PDPA 2010 Compliant · Your data is never sold · 18 and above